Frequently asked questions

General

Are pets allowed?

The Kapshoeve, Twente Lodge and safari tents are pet-free.
In a limited number of bungalows pets are allowed. A surcharge applies. Do you want to be sure whether there is an accommodation where pets are allowed? Please contact us by mail or phone.

Are you coming camping? Then your pet may come along (max. 2 per site) for which there is a surcharge.

Can a car be placed near the pitch or accommodation?

One car may be parked next to the pitches. With the exception of the field the Lijsterbes, the Lijsterbes is a car-free field. The Safari tents on the Vogelkers are on a car-free field, there is a parking lot next to the field. One car can be parked next to the safari tents at the Appelgaard.

At the bungalows and group accommodations there is a temporary parking lot next to the accommodation where you can park your car to unpack or pack upon arrival and departure. At 75 meters from the accommodation is the general parking lot.

Camping

How many amps is there?

A comfort pitch has 6 amps (1320 watts) at its disposal. Some comfort pitches are equipped with 10 amps. A surcharge of € 1,00 per night is charged for this. Reservations for these places are required. The comfort pitches plus have 10 amps of electricity as standard.

Is it allowed to have a small tent next to the caravan?

One additional tent may be placed next to the caravan; there is no additional charge for this.
At the rental accommodations it is not allowed to place additional tents.

Is there CAI available?

We offer you the opportunity to use the CAI for free.
The signal is broadcast digitally in DVB-C. In order to receive these digital channels your TV must be equipped with a DVB-C tuner.

Is there water drainage at the pitches?

On the field 'de Eikenhof' and 'de Appelgaard' water drainage is available. These pitches can be booked as 'comfort pitch plus'.

Mag ik grondzeil gebruiken?

Accommodations

Can an extra bed be added in the bungalows?

An extra bed can be added in the bungalow type Kapschuur, Boerderij and group accommodation.
The bungalow type Schuur does not offer the possibility of adding an extra bed.

Is it possible to reserve children's furniture?

Yes, that is possible, the costs are € 4.95 each.
The group accommodation de Kapshoeve has standardly 1 child's bed (excl. sheets) and 1 child's chair.
The children's bungalows are standard equipped with a children's bed (excl. sheets), a children's chair and a children's box.

Is there an oven or microwave in the accommodations?

The Kapshoeve and Twente Lodge have an oven and microwave.
Our bungalows have a microwave, in the safari tents there is no microwave or oven.

Mag ik roken in een accommodatie?

Which coffee machine is available?

In our rental accommodations a standard filter coffee machine is available.

The hiker's hut does not have a coffee maker.

Arrival & departure

From what time can I check in?

Camping pitches and hiker's huts: arrival from 14.00 hrs.
Safari tents and bungalows: arrival from 15.00 hrs.

What time should I check out for?

Camping pitches and hiker's huts: Before 11:00 a.m.
Safari tents and bungalows: Before 10.30 am.

Facilities & opening hours

Are there bicycles for rent at the park?

You can rent bikes directly from Actief Twente. They will deliver these bikes to our park.
You can reserve a bike via this link. Reserve your bike at least 1 day in advance, before 12:00.

Is the pool and water play area also open to visitors?

No, our swimming facilities are open only to guests staying at our recreation park.

Is there WIFI at the park?

Yes, there is a wireless WIFI network at the park. You can make free use of this network at your pitch or accommodation. If it does not work to use this network, you can take a seat in the restaurant or at the reception where we have an extra (also free) network.

What if I arrive later than the reception opening hours?

You can find the current opening hours here. If you are going to arrive later, we would appreciate it if you would give us a call or send us an email beforehand.

When is the recreation team present?

The recreation team is present in the May vacations, Ascension, Pentecost and 6 weeks in the summer vacations. Check the exact dates here.

Coronavirus

Reservation & payment

Can I indicate a preferred location?

Yes, you can indicate a preference for a specific camping spot or rental accommodation. We charge €10.00 preferential booking fee for this.

Other